The Bid Manager is responsible for overseeing the entire bid process, ensuring that the team adheres to timelines, scope, and quality standards. They lead the coordination between different stakeholders, manage the bid submission, and ensure compliance with client requirements. Their strategic vision and ability to manage multiple moving parts are essential to submitting a winning bid.
Quality Role Titles in a Tender Team: Quality Manager / Quality Assurance Manager (QA Manager) – Senior role responsible for the development, implementation, and oversight of the quality management system (QMS) specific to the project. Quality Advisor / Quality Coordinator – Mid-level professional supporting document control, inspection and test plans (ITPs), and internal audits. HSEQ Manager / Advisor – Combined role across Health, Safety, Environment, and Quality, common in Tier 2 and Tier 3 contractors or smaller tenders. Compliance & Quality Lead – Emphasises alignment with external standards and regulatory bodies, as well as contractual obligations.
Their Key Responsibilities in the Bid Phase: Develop or customise the Project Quality Management Plan (QMP). Provide inputs for: ISO 9001 compliance (or equivalent certifying standard). Creation of project-specific ITPs, checklists, and hold points. Non-conformance and corrective action procedures. Document control systems and procedures. Interface and coordination with design verification, if applicable. Contribute evidence of: Internal audit schedules. Defect management performance on similar projects. Lessons learned and continuous improvement processes. Address how quality outcomes will be managed across subcontractors and suppliers. Align with client quality frameworks (e.g. TfNSW, ARTC, local council specs).
Their Key Responsibilities in the Bid Phase: Develop or tailor the Project WHS Management Plan (WHSMP). Provide input for tender responses on: Legislative compliance (e.g., WHS Act 2011, Codes of Practice). Site-specific risk assessment and hazard mitigation. High-risk work procedures and Safe Work Method Statements (SWMS). Emergency response planning. Worker consultation, communication, and training strategies. Demonstrate alignment with client safety standards (e.g., TfNSW, TMR, VicRoads, ARTC, RMS). Provide evidence of past performance on safety KPIs such as LTIFR, MTIFR. Highlight behavioural safety initiatives (e.g., Safety Culture programs, Toolbox talks). Address requirements for Principal Contractor responsibilities under the WHS Regulation.
Their Key Responsibilities in the Bid Phase: Prepare or contribute to the Environmental Management Plan (EMP) or Sustainability Strategy. Demonstrate alignment with client and regulatory requirements (e.g., TfNSW, EPA, local council). Contribute to non-price criteria responses such as: Environmental risk management. Waste minimisation. Carbon and energy strategies. Biodiversity and water management. Social procurement and indigenous participation. Ensure compliance with ISO 14001 or other environmental standards. Drive the incorporation of circular economy principles and climate resilience.
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